Congratulations to Barry on 10 Years’ Service
Mandy’s 10 years service award
TLC enjoy continued celebrations and wish Mandy a big congratulations and well done on achieving her 10 years’ service award!
Mandy supports the office team out of hours, she works mainly from home and offers support to the teams of care workers who appreciate her vast experience of care. TLC carer’s rely on Mandy’s care experience for support and advice.
Keep up the good work Mandy! 💛
Sophie celebrating over 10 years’ service with TLC!
Sophie came onboard as a care worker, she worked with all our teams, we saw her get engaged and married, she was promoted to supervisor then joined the office team, had 2 beautiful baby girls and after her return from maternity leave she joined the on call team. We would like to take this opportunity to welcome Sophie to her latest career challenge as assistant manager, her experience in all areas of our business equips her to support the care workers and the office team with the day to day calls and communication from care workers, service users, their families and health care professionals.
Good luck in your new role and thank you for your loyalty and dedication to TLC, here’s to you and the next 10 years! 💛
Welcome Back Kerry
A big welcome back to Kerry, recently appointed Assistant Care Manager and Company Trainer.
Kerry left TLC just over 3 years ago to become an assessor at a local training company, during this time she supported learners to gain a greater knowledge and understanding in Social Care along their journey to achieving their qualification in Health and Social Care.
Kerry is registered with Social Care Wales as a Health Care Professional and will be supporting the TLC workforce with this and all areas of Training, she has a Level 5 Diploma in Health and Social Care along with her teaching qualification.
Kerry’s focus is to support the highest standards in the delivery of care to all people using our services both at Chaseley House and in the community.
Gary 5 year long service award
Congratulations to Gary, he received his 5 year long service award last week, from Office administrator, Sophie who has recently returned from her maternity leave.
Gary brings a mature quality to his Role of Professional Care Worker, he is funny, kind and always immaculately turned out, he is popular with the people he supports and his colleagues too, he enjoys showing the newer workers the way to deliver high standards of care which is great, we were all new once.
Thank you Gary, keep up the good work and enjoy your extra day of annual leave along with another pay rise.
Cai 3 year service award
Congratulations to Cai, who received his 3 year service award last week, Cai brings wonderful qualities to the role of Professional Care Worker, he is smart, reliable and kind to name a few, he also speaks Welsh which makes him popular with the people living in the Conwy Valley along with are other Welsh speaking service users.
Thank you Cai, keep up the good work and enjoy your extra day of annual leave along with your pay rise.
Dilwyn in action
Here is Dilwyn in action, he is tending to our beautiful garden at Chaseley House. Who said men can’t multi task?
Dilwyn splits his work hours between caring for our residents and keeping everything ship shape from the general maintenance at the House to the Health and Safety as he is our Health and Safety Officer. Dil is also married to Cathy one of our Managing Directors.
Congratulations to Emma for 6 years’ service with TLC
Congratulations and Thank You to Emma for 6 years’ service with TLC.
“I started working with TLC 6 years ago, April 2017 following working in a spa for 8 years and having mainly health and beauty experience. This area of work seemed like a good next step for me, as I was already familiar with dealing with clients and providing care and comfort whilst they visited the spa. I was right, I felt I settled straight into the care role, and I loved it, I looked forward to visiting my clients daily and caring for them. I particularly enjoyed the manual handling passport training, and the medication training as these were all very new to me and interesting.
“Care isn’t just about making someone a cup of tea or providing personal care, there is various equipment and complexities of care needs, and I loved learning all about these and growing more and more in my role as a care worker. The job fulfilment isn’t something you can compare to in any other job, you are assisting people in their daily living and helping them to stay independent for as long as possible, it is so rewarding.
“I had completed my level 3 Health and Social care by April 2018, which gave me even more knowledge and experience working in the care sector, I received great support from my mentor and she was able to come out and observe me in the community so she could sign me off for my units, rather than writing some of them up, that was really helpful and there was no pressure at all during the observations.
“I had been working in my role as care worker for 3 years when a position became available as a care supervisor. I attended the interview with managing director Olwen and shared all my knowledge and experience regarding why I would be a good candidate for the role. I had worked as a spa assistant manager during my time in the spa job, so I had some leadership experience under my belt along with all the care experience I had now gained with TLC.
“I started working in my new supervisor role taking out new carers on shadow shifts in the community, I particularly loved this part of the role as I really loved guiding new carers, and could fully understand their position as I was there once myself.
“While working closely with the carers I realised I had very good people skills, and 6 years on I am now working within the HR department as Welfare Officer and HR team leader. This role suits me so well and I feel I support the carers particularly well as I have done the job myself and built up the experience to now be able to provide support for the carers, where they need it from a welfare side of things.
“I am loving my journey with TLC and can’t believe how many doors and opportunities it has opened for me, there are so many paths you can go down with care. We also have carers who have been working as a care worker for 15 years + and are now receiving the benefits of the ‘loyalty scheme’ TLC have in place, which is benefits and rewards for long service. I know a lot of care companies don’t have this scheme, and this is just one of the few things that makes TLC stand out as an exceptional company to work for.
“I had no experience in care when I applied for the job, and I haven’t looked back.”
If you are looking for a new start, something challenging but rewarding with great benefits, then go for it!