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Care Inspectorate Wales · April 2026

Our Latest Inspection Results

In April 2026, Care Inspectorate Wales visited us as part of their independent inspection programme. We are proud to share the results.

Download Full Inspection Report (PDF)

Inspection visit: 13 April 2026

Our Ratings

Well-being

Excellent

Top Rating

Care & Support

Good

Leadership & Management

Good

No areas for improvement identified

The inspection found no areas requiring improvement, and no Priority Action Notices were issued.

What People Said

Taken directly from the CIW inspection report, April 2026.

My relative would not be here today if we didn't have the support of TLC.
Family member, CIW Inspection Report, April 2026
I couldn't ask for better care or a better team.
Person using the service, CIW Inspection Report, April 2026
I feel very supported to do my job, the managers are so approachable and supportive, nothing is too much trouble.
Staff member, CIW Inspection Report, April 2026

Read the full report

The complete CIW inspection report is available to download as a PDF.